Founding-member benefits

The “Founding member” status and the optional “Lifetime price lock” are two distinct, time-limited benefits offered to early users of the Service. They are subject to the terms in this document in addition to the rest of our Terms & Conditions.

1. Founding-member status

Any user who joins the pre-launch waitlist before the public launch date is a Founding Member. Founding Members receive (a) three (3) months of free access to the paid Service starting on the date their account is activated post-launch and (b) such other benefits as Domivy LC (“we”) communicates from time to time, including but not limited to a profile badge and priority founding-member support. Founding-member status is granted on a time-based eligibility window only; once the public launch date passes, no new accounts can become Founding Members. Founding-member status is non-transferable and tied to the account that joined the waitlist.

2. Lifetime price lock

The “Lifetime price lock” is a separate, capped benefit available to the first one hundred (100) Founding Members who, in addition to qualifying as Founding Members, complete account signup and successfully add a valid payment method on file with our payment processor (Stripe, Inc.). The first 100 such Founding Members, determined in chronological order of completed signup-with-payment-method, qualify for the Lifetime price lock on the subscription tier they selected at signup.

A Lifetime price lock means: for so long as the conditions in Section 3 below remain satisfied, the per-month subscription price for the locked tier (and the locked billing cycle, monthly or annual) shall not be increased above the price in effect at the time the lock was applied, even if Domivy LC publishes new list prices for that tier in the future.

A place among the first 100 is reserved when the user subscribes with a valid payment method, and confirmed when their first payment succeeds. If that first payment fails, or the user cancels during the three free months, the place returns to the pool and becomes available to another Founding Member. A place released this way may be re-claimed only if the pool still has room at the time of the retry. Once all 100 places are confirmed, the Lifetime price lock closes.

The three months free described in Section 1 are not capped and remain available to every Founding Member after the Lifetime price lock has closed.

3. Conditions for maintaining the Lifetime price lock

The Lifetime price lock remains in effect only while ALL of the following conditions are continuously satisfied:

(a) Tier-specific

The lock applies to the specific subscription tier on which it was originally applied. Upgrading to a higher tier means the user pays the then-current list price for that higher tier. Downgrading to a lower tier on which the user previously held a Lifetime price lock will restore the lock at that lower tier’s locked price. Downgrading to a tier the user has never held a lock on means the user pays the then-current list price for that tier; the prior lock is preserved against the user’s account but is not active until the user returns to the originally-locked tier.

(b) Continuous subscription

If the user cancels their subscription and remains unsubscribed for more than sixty (60) consecutive days, the Lifetime price lock is permanently voided. Re-subscribing within the sixty-day grace period restores the lock without action by the user. Re-subscribing after the grace period means the user pays the then-current list price.

(c) Non-transferable

The Lifetime price lock is granted to the original account-holder and the legal entity (or natural person) who completed signup. The lock is not assignable, sellable, or transferable to any third party. Sale, transfer, or assignment of the account, the underlying business entity, or the lock itself, by any means, voids the lock immediately upon discovery. We reserve the right to require reasonable verification of continuity of ownership at any time and to void the lock if, in our reasonable judgment, the account has been transferred outside the original account-holder.

(d) Account changes that do NOT void the lock

The following changes do not affect the Lifetime price lock so long as the underlying account-holder remains the same: (i) changing the email address on file, (ii) changing the legal entity name (for example, restructuring from a sole proprietorship to an LLC, or adding “LLC” to a doing-business-as name), (iii) changing the billing payment method, (iv) updating contact information, address, or business address.

(e) Plan capacity

Each plan covers up to a set number of rentables. If a portfolio grows past the capacity of the plan it is on, the user moves to the plan that covers it, priced at that plan’s rate at the time of the move. Domivy shows a note in the app when a portfolio crosses its plan’s capacity, and moving up takes effect immediately. Rentables are not billed individually.

Usage-based costs are separate from the Lifetime price lock and always bill at then-current standard rates. These include Ivy actions beyond a plan’s included allowance, SMS messages, and payment processing.

4. Major-product-version reservation

Domivy LC reserves the right to migrate Founding Members and holders of the Lifetime price lock to a new pricing structure on the occasion of a substantial new release of the Service (“a major version”) that meaningfully expands the Service beyond what was offered at the time the lock was granted. We will provide at least ninety (90) days advance written notice via email to the address on file before any such migration takes effect. This reservation is intended for genuine product re-architectures, not routine list-price adjustments. Routine list-price adjustments to non-locked customers do not trigger this section and do not affect any holder of an active Lifetime price lock.

5. Termination of benefits

Founding-member status and the Lifetime price lock may be terminated immediately, without refund, in addition to any other remedies available to us, if (a) the user materially breaches our Terms & Conditions, (b) the account is closed, suspended, or terminated for cause, or (c) we reasonably determine that the account has been transferred in violation of Section 3(c). Termination of the Lifetime price lock does not affect the user’s right to continue using the Service at the then-current list price for their tier.

6. No guarantee against routine product changes

Nothing in this document restricts our right to modify the features, capabilities, performance, or scope of the Service over time, to discontinue features, or to introduce new features that are gated to higher tiers or available only on new pricing structures. The Lifetime price lock applies to the per-month subscription price of the locked tier only; it does not guarantee any specific feature set, level of service, or capability beyond what we choose to make available on that tier from time to time.

7. Questions

For questions about Founding-member status or the Lifetime price lock, contact us at legal@domivy.app.